Exchanges and returns
The item must be in original condition. We recommend trying the panties on your underwear. The product cannot be damaged, worn, washed or otherwise modified.
2. EXCHANGE / REFUND
Of course, we do not only exchange the same product for another size, but also exchange for other products. Fold the product neatly and place it it into the packaging along with the completed and signed exchange/return form. You send us a return or exchange of the product at your own expense. Attach a copy of the order to the return shipment.
Refunds are made within 14 days of receiving the returned item.
RETURN FORM CLICK HERE
EXCHANGE FORM CLICK HERE
3. EXCHANGE/REFUND TIME
You have the right to return or exchange the delivered product within 14 calendar days from the day of receipt.
4. EXCHANGE/RETURN ADDRESS
EXCHANGE/REFUND IS MADE THROUGH OMNIVA MAILS TO THE RECIPIENT:
VILNIUS VC 2000 MAIL (JOGAILOS STR.)
TEL NUMBER: : +37064569189